Is the final button out of line with the opposite one??
Yip bottom button, totally out and center one out to both ways. I have bought loads of tom ford, gucci, prada stuff in the past and even some really cheap stuff from china and japan and the quality control on anything else I have bough has always been better.
Maybe the guy in quality control had a stone in his shoe?
or
Maybe when making the jacket they stuck all the button up there nose and sneezed to choose the position of them!!
Is the final button out of line with the opposite one??
Yip bottom button, totally out and center one out to both ways. I have bought loads of tom ford, gucci, prada stuff in the past and even some really cheap stuff from china and japan and the quality control on anything else I have bough has always been better.
Maybe the guy in quality control had a stone in his shoe?
or
Maybe when making the jacket they stuck all the button up there nose and sneezed to choose the position of them!!
Ross
damned shame.......
Tell me about it, sent them a photo yesterday and still waiting for a reply
Yip bottom button, totally out and center one out to both ways. I have bought loads of tom ford, gucci, prada stuff in the past and even some really cheap stuff from china and japan and the quality control on anything else I have bough has always been better.
Maybe the guy in quality control had a stone in his shoe?
or
Maybe when making the jacket they stuck all the button up there nose and sneezed to choose the position of them!!
Ross
damned shame.......
Tell me about it, sent them a photo yesterday and still waiting for a reply
Ross
you could.. maybe should,, demand !! $150 dollars back as comp.. a good seamstress should be able to move the button and iron out the holes made,, ... just a thought..
Tell me about it, sent them a photo yesterday and still waiting for a reply
Ross
you could.. maybe should,, demand !! $150 dollars back as comp.. a good seamstress should be able to move the button and iron out the holes made,, ... just a thought..
Yeh I certainly ain't accepting the jacket, but I got it sent to my friend in the states who shipped it to me and now already paid customs too.
Tell me about it, sent them a photo yesterday and still waiting for a reply
Ross
you could.. maybe should,, demand !! $150 dollars back as comp.. a good seamstress should be able to move the button and iron out the holes made,, ... just a thought..
Yeh I certainly ain't accepting the jacket, but I got it sent to my friend in the states who shipped it to me and now already paid customs too.
Well they got back to me and said if I take the brand new jacket to a tailor and waste my time running about they will pay what the tailor charges for the repair!
My answer, stick it I want a replacement for the faulty jacket that should never have been sent out
Ross
Hello to everybody !
I received my peacoat and I love it !
I ordered a M and it fits perfect (no need to taylor..).
I would like to thank Graham and BR for make it possible, and all the members of the forum.
I think that in life problems can happen, but the difference is in how people really want to solve them.
In my opinion, Graham has proved that he is a trusty and kind person.
And we all should be grateful to him (and to Mr. Mantis) for their passion.
Well they got back to me and said if I take the brand new jacket to a tailor and waste my time running about they will pay what the tailor charges for the repair!
My answer, stick it I want a replacement for the faulty jacket that should never have been sent out
Ross
well, a slighly askew button wouldnt be the end of the world for me (I have a good tailor right down the street) but I understand where you are coming from. A tailor could fix this probably while you wait and for like $15...
just thought I would let you know its a VERY easy fix but it is definitely a quality control issue all the way.
Well they got back to me and said if I take the brand new jacket to a tailor and waste my time running about they will pay what the tailor charges for the repair!
My answer, stick it I want a replacement for the faulty jacket that should never have been sent out
Ross
well, a slighly askew button wouldnt be the end of the world for me (I have a good tailor right down the street) but I understand where you are coming from. A tailor could fix this probably while you wait and for like $15...
just thought I would let you know its a VERY easy fix but it is definitely a quality control issue all the way.
Just actually laid it down and it's actually three button that are out, for me to go to a tailor I would have to head into Edinburgh which would take me an hour, there and back, plus probably 10 pounds for parking then the cost of the tailor. I found it pretty insulting that they told me they would pay the tailor expenses.
How about all my wasted time! They can have it back and no doubt sell it to the next person
They have now agreed to cover shipping cost both back and forward and any extra customs paid
If they had just made a reasonable offer in the first place someone else on here might have wanted it and to have made the repairs themself!
But at the moment the jacket stands me about 610 pounds with shipping and duties
I posted previously ( 624) on my thoughts on this situation and the more I read the more concerned I become over the matters raised in the various posts. It appears that the Quality control standards have been sidelined in a rush to get these things made quickly and shipped out. Given the fact that it is doubtless staff over at BR are reading these posts I am somewhat surprised that they have not commented to at least alleviate the fears of many by remaining mute. I for one would not accept below par QC from any other supplier. If it is deemed faulty it would be returned, I certainly would not waste money on correcting shortcomings. Just Saying.
Would anyone in the uk be interested in a large I have that is ok but really just to big! Currently costing me £610 with shipping and import duties
Ross
Mine came today. I had no email or tracking number so it was a nice surprise. The good news- No defects. The bad news- leather is super dark. Collar is really dark brown and the pocket flaps are even darker which honestly look black. I'm not going through the hassle to exchange.
Fit is spot on size large to my 41" chest 34" waist. I could prob even be comfortable one size up
Just got my pea-coat, im SO happy with it! its a medium and fits perfectly on me and the leather strip on the back is totally black like Daniel Craig's.
Just got my pea-coat, im SO happy with it! its a medium and fits perfectly on me and the leather strip on the back is totally black like Daniel Craig's.
The dark browns seem to be accurate to the BR website, seems to be chocolate to me so not sure why anyone would mind those. Being upset with jet black would be more understandable if it isn't your prefered colour. Lol hunnybadger beat me to the punch there!
Do you know what size shoulder you normally are? Is there space in the shoulder here? Also what height/weight/waist are you if you don't mind me asking.
Do you know what size shoulder you normally are? Is there space in the shoulder here? Also what height/weight/waist are you if you don't mind me asking.
i dont know my shoulder width but im 6'0 ft and weigh around 160 Ibs, and my waist is 32.
Okay, for those with the odd outstanding concerns.
My Peacoat arrived today. I was not advised it was on its way until I chased Graham, was unable to track, but at least it DID leave BR on Monday. Three/four days to the UK; perfectly reasonable. Those who are waiting, it's Fedex you need to keep an eye out for.
Logistical problems aside, this is a quality coat. I have had none of the QC issues reported by others, coat is as expected, my Medium is a perfect fit, AND the lining is, IMO, quite satisfactory. (I will not bother stating my bona fides here to make these comments; take me at my word).
Am I bothered BR have made a shed load of these? Not at all. Good for them for seizing the business opportunity. Was it worth the wait? For the coat I've now got - absolutely.
No tracking code, no shipping mail, no coat.
I´m really frustrated with this thing.
I have to deal with customers daily, and i know that everyone makes mistakes and how it is to deal with disappointed customers. But it´s just too much. The Limitation Lie, the delay with having to beg for informations, no confirmation or whatever about the shipping, the quality issues some guys here have with their coats.
Just got my pea-coat, im SO happy with it! its a medium and fits perfectly on me and the leather strip on the back is totally black like Daniel Craig's.
How many of us lads Europe/UK side have got their missing Mediums recently!
Did you get shipping/tracking emails from BR first?
I´m still waiting.
I have no tracking mails from them. I wrote BR yesterday and they just told me the coats were shipped on monday. No tracking code.
Anybody in Germany got his delayed medium already?
I am still waiting, but understand that gents in the UK and in Italy have received theirs last week already? Really hope it's the German customs that causes the delay and will have it soon.
How many of us lads Europe/UK side have got their missing Mediums recently!
Did you get shipping/tracking emails from BR first?
I´m still waiting.
I have no tracking mails from them. I wrote BR yesterday and they just told me the coats were shipped on monday. No tracking code.
Anybody in Germany got his delayed medium already?
I am still waiting, but understand that gents in the UK and in Italy have received theirs last week already? Really hope it's the German customs that causes the delay and will have it soon.
I am still waiting for my medium coat to arrive. I have not heard anything from BR or the german customs.
I really hope there are no additional costs for the custom, because BR said everything from them to my doorstep is paid.
EDIT: i just got a call that my coat arrived at home really looking forward to try it on
Comments
damned shame.......
Tell me about it, sent them a photo yesterday and still waiting for a reply
Ross
you could.. maybe should,, demand !! $150 dollars back as comp.. a good seamstress should be able to move the button and iron out the holes made,, ... just a thought..
Yeh I certainly ain't accepting the jacket, but I got it sent to my friend in the states who shipped it to me and now already paid customs too.
Ross
My answer, stick it I want a replacement for the faulty jacket that should never have been sent out
Ross
I received my peacoat and I love it !
I ordered a M and it fits perfect (no need to taylor..).
I would like to thank Graham and BR for make it possible, and all the members of the forum.
I think that in life problems can happen, but the difference is in how people really want to solve them.
In my opinion, Graham has proved that he is a trusty and kind person.
And we all should be grateful to him (and to Mr. Mantis) for their passion.
Did you get shipping/tracking emails from BR first?
well, a slighly askew button wouldnt be the end of the world for me (I have a good tailor right down the street) but I understand where you are coming from. A tailor could fix this probably while you wait and for like $15...
just thought I would let you know its a VERY easy fix but it is definitely a quality control issue all the way.
I´m still waiting.
I have no tracking mails from them. I wrote BR yesterday and they just told me the coats were shipped on monday. No tracking code.
Just actually laid it down and it's actually three button that are out, for me to go to a tailor I would have to head into Edinburgh which would take me an hour, there and back, plus probably 10 pounds for parking then the cost of the tailor. I found it pretty insulting that they told me they would pay the tailor expenses.
How about all my wasted time! They can have it back and no doubt sell it to the next person
They have now agreed to cover shipping cost both back and forward and any extra customs paid
If they had just made a reasonable offer in the first place someone else on here might have wanted it and to have made the repairs themself!
But at the moment the jacket stands me about 610 pounds with shipping and duties
Ross
Ross
Fit is spot on size large to my 41" chest 34" waist. I could prob even be comfortable one size up
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Looks, good, Walther p99!
What is your chest size if you don't mind sharing?
My Peacoat arrived today. I was not advised it was on its way until I chased Graham, was unable to track, but at least it DID leave BR on Monday. Three/four days to the UK; perfectly reasonable. Those who are waiting, it's Fedex you need to keep an eye out for.
Logistical problems aside, this is a quality coat. I have had none of the QC issues reported by others, coat is as expected, my Medium is a perfect fit, AND the lining is, IMO, quite satisfactory. (I will not bother stating my bona fides here to make these comments; take me at my word).
Am I bothered BR have made a shed load of these? Not at all. Good for them for seizing the business opportunity. Was it worth the wait? For the coat I've now got - absolutely.
Kudos.
Matt (at BR) emailed me 3 weeks ago saying "Good news", your large is on its way
Chased and chased, still no coat and it is now appearing lost as BR are starting an investigation
Paid 4 months ago and still feeling very frustrated......
M
1. CR. 2. TSWLM. 3. LTK. 4. GF. 5. SF.
No tracking code, no shipping mail, no coat.
I´m really frustrated with this thing.
I have to deal with customers daily, and i know that everyone makes mistakes and how it is to deal with disappointed customers. But it´s just too much. The Limitation Lie, the delay with having to beg for informations, no confirmation or whatever about the shipping, the quality issues some guys here have with their coats.
Jacket looks the business. When you get a chance could you measure your shoulder width and post.
Thanks.
Anybody in Germany got his delayed medium already?
I am still waiting, but understand that gents in the UK and in Italy have received theirs last week already? Really hope it's the German customs that causes the delay and will have it soon.
I am still waiting for my medium coat to arrive. I have not heard anything from BR or the german customs.
I really hope there are no additional costs for the custom, because BR said everything from them to my doorstep is paid.
EDIT: i just got a call that my coat arrived at home