chriscollins007North Somerset , England Posts: 1,158MI6 Agent
Not going to harp on but after waiting 4 months for my nato , having already got the mesh bracelet.
You guys know my situation !
Can you believe it ,arrived Monday lovely presented in a plush pouch and tool and then no buckle useless
so waiting again for another
Worst experience ever
Is the NTTD Milanese strap available for purchase yet? I spoke with someone at Omega a few months before I ordered my NTTD watch. I was told it wasn't available as a separate purchase yet but that it probably would be (or some close approximation ala the Spectre nato) at some point in the future.
Is the NTTD Milanese strap available for purchase yet? I spoke with someone at Omega a few months before I ordered my NTTD watch. I was told it wasn't available as a separate purchase yet but that it probably would be (or some close approximation ala the Spectre nato) at some point in the future.
Last time i spoke to my contact at the Omega services center in NJ they advised they were on back order and no ETA was provided on when they would be available but i see people are finally getting them! Personally i am hoping for them to make a stainless steel version
A special delivery from Omega today. After five months of owning the watch, it can finally be screen accurate! Also got Omega to throw in the spring bar tool because their ridiculously expensive watch doesn’t come with anything tool-wise for some reason.
Very nice JTM. However I am very disappointed with Omega in the way the have capitalised on this watch. Apologies if this has already been mentioned but I find it hard to understand that with the Spectre Omega, you had a nice box, tools and 2 straps for the price of around £4,400. Now with the NTTD you get bugger all, just a pouch that resembles a rifle cleaning kit (probably meant to) and you are looking at £7,400. This really puts me off buying the watch. Also to read all the problems Chris and ASP have faced is atrocious from Omega. Out of interest, how much are Omega charging for the bracelet and the Nato when you buy them separately?
However I am very disappointed with Omega in the way the have capitalised on this watch.
I'm right there with you. After missing out on the Spectre watch I decided, in 2015, that I'd set aside $100 every month until the next watch/movie release. That way I could walk into Omega and buy it should I want to. I saved up nearly $6,000. In my mind, that should have been nearly enough. But, after tax, I was still $4,000 short. I was expecting to have to cover *maybe* a $1,000 shortfall or something. I found that really annoying.
I remember seeing this photo that VegasBond posted and got excited about the presentation...only to find out there’d be no box. Just the canvas pouch.
Would have loved something like this to store the canvas pouch and have a seat for the watch...
I love the Spectre presentation box so feel they missed a trick here.
Don’t be silly, it’s only a £7400 watch—you can’t expect them to offer it in anything more than a bit of canvas and a cardboard box at that low price...
Out of interest, how much are Omega charging for the bracelet and the Nato when you buy them separately?
I paid $2150 AUD, but it's probably less everywhere else—Omega recently increased their prices in Aus due to the poor dollar (eg the bracelet version of the NTTD watch is now $14025AUD/£7820/$9780USD on their Aussie site). Yes, that is a ridiculous amount for just a bracelet...I bought a Hamilton chrono last week and paid far less than that! I don't know the exact price of the NATO separately, but I do know that it is significantly more than a regular NATO from Omega...but I'd say that's not news to anyone.
It's probably very obvious, but if anyone that's considering buying one of these is ever wanting to put it on the SA bracelet, don't buy the NATO version with the intention of buying the bracelet from Omega later—it will work out more expensive than the alternative (bracelet version then purchase the strap...or maybe you can get it for free with your watch from a nice OB/AB).
Back when it was released, I loved the watch but had no intention of buying it then due to the crazy retail price (I was thinking maybe somewhere down the track second hand when they dropped a little). However back in early March, less than a month after it was released, one NATO version popped up here in Aus from a private seller for thousands under retail. I honestly couldn't believe my eyes and even though it wasn't the bracelet version, I couldn't pass up on that deal!
In the end, even with the high cost of buying the bracelet separately, I've still altogether paid less than the retail price of just the NATO version. So I'm very happy!
chriscollins007North Somerset , England Posts: 1,158MI6 Agent
I'm completely with you there Kadd , I was gutted when this wasn't part of the new watch.
I've queried it with the omega sales and marketing manager who has dealt with my nightmare situation and he has never seen one !
He's checked with all the boutiques and they haven't got one either.
If it was ever identified he'd get me one.
Does anyone know where it was seen ? or if anyone has one ?
He believes it was a one off for a promotional shop window
Omega still owe me a gift so I'm hopeful :007)
Out of interest, how much are Omega charging for the bracelet and the Nato when you buy them separately?
I paid $2150 AUD, but it's probably less everywhere else—Omega recently increased their prices in Aus due to the poor dollar (eg the bracelet version of the NTTD watch is now $14025AUD/£7820/$9780USD on their Aussie site). Yes, that is a ridiculous amount for just a bracelet...I bought a Hamilton chrono last week and paid far less than that! I don't know the exact price of the NATO separately, but I do know that it is significantly more than a regular NATO from Omega...but I'd say that's not news to anyone.
It's probably very obvious, but if anyone that's considering buying one of these is ever wanting to put it on the SA bracelet, don't buy the NATO version with the intention of buying the bracelet from Omega later—it will work out more expensive than the alternative
(bracelet version then purchase the strap...or maybe you can get it for free with your watch from a nice OB/AB).
Back when it was released, I loved the watch but had no intention of buying it then due to the crazy retail price (I was thinking maybe somewhere down the track second hand when they dropped a little). However back in early March, less than a month after it was released, one NATO version popped up here in Aus from a private seller for thousands under retail. I honestly couldn't believe my eyes and even though it wasn't the bracelet version, I couldn't pass up on that deal!
In the end, even with the high cost of buying the bracelet separately, I've still altogether paid less than the retail price of just the NATO version. So I'm very happy!
Thanks for clarifying JTM and glad you got such a great deal on the watch. Wow, so around £1200 for the bracelet. The non NTTD Nato straps on the Omega website are £130.00 so anything over that is absolute thievery for a Nato of the same quality (IMO). It does wind me up why Omega can't even provide a Nato (or decent box) with such a huge price rise from the Spectre watch - even though it is made from Titanium.
However I am very disappointed with Omega in the way the have capitalised on this watch.
I'm right there with you. After missing out on the Spectre watch I decided, in 2015, that I'd set aside $100 every month until the next watch/movie release. That way I could walk into Omega and buy it should I want to. I saved up nearly $6,000. In my mind, that should have been nearly enough. But, after tax, I was still $4,000 short. I was expecting to have to cover *maybe* a $1,000 shortfall or something. I found that really annoying.
Wow yeah. You'd have definitely thought that would be enough to put away every month considering there's been a big five years between Bond films!!
I wonder if maybe Omega are annoyed they can only launch a 007 film tie-in watch so infrequently and that's why they've tried to make their money back by charging so much?
What is it with licensees taking the mick recently? Both them and Orlear Brown have kind of been upsetting the fans rather than appealing to them.
I'm completely with you there Kadd , I was gutted when this wasn't part of the new watch.
I've queried it with the omega sales and marketing manager who has dealt with my nightmare situation and he has never seen one !
He's checked with all the boutiques and they haven't got one either.
If it was ever identified he'd get me one.
Does anyone know where it was seen ? or if anyone has one ?
He believes it was a one off for a promotional shop window
Omega still owe me a gift so I'm hopeful :007)
I remember seeing this photo that VegasBond posted and got excited about the presentation...only to find out there’d be no box. Just the canvas pouch.
Would have loved something like this to store the canvas pouch and have a seat for the watch...
I love the Spectre presentation box so feel they missed a trick here.
Truth be told I found out what this was.... it is actually a watch toolbox omega retro fitted to house all the display items and the viewing models for the watch. Not available and probably custom made for omega I have included images.
Asp9mmOver the Hills and Far Away.Posts: 7,541MI6 Agent
edited July 2020
Further to my fiasco, I’ve waited now since March for them to sort my box out and get in touch. I’ve given them massive leeway because of the pandemic. Having last week had enough, I sent a follow up email to them asking what is to be done about the appalling service, lack of contact, lack of interest and lack of replacement box, and the rest of the packaging that everyone else gets, but I didn’t. Seems if you don’t have a protective wrapping around the case, then the wax bleeds off onto your manual, which is great. So, I fully expected someone to get back in touch with a day or two. Guess what..... No reply at all.
I’m fed up of this and I’ve gone from being discouraged and disappointed to utterly fuming. So I’m taking it to Omega head office. The trouble is they keep sending to Omega UK were the problem is being ignored. It is obvious I’m far from the only person getting bad service recently. And it also seems they don’t care at all once your money is taken. It stinks. I really no longer want the watch as every time I look at it, I really want to bash it into the ground with a lump hammer. Hand on heart, I will never ever buy another Omega product again.
That's bonkers. Do they have a Twitter account where you can make a bit more of a public stink about it? Or I'm guessing you might be a member of a watch forum or two? Instagram perhaps. Generally the more noise you make the more rubbish customer service seems to take notice. For the amount of money you've been asked to pay (which I think everyone sort of agrees is way over the odds for the actual value of the product..?) you're completely right to expect absolute perfection.
Unfortunately I think you are, as you say, dealing with a particular snobbish style of brand which doesn't really care about people.
Asp9mmOver the Hills and Far Away.Posts: 7,541MI6 Agent
I’m not really one for going and writing up bad reviews on brands. But this experience has gone beyond that. I will be writing up the whole experience in detail and posting it on the forums. It’s so bad it’s insane.
Bit of a random thought, but do the movie prop versions have the broad arrow on? Bit of a giveaway for a spy to have something identifying him as from the military on him isn't it?
Not quite as bad as Roger's Bond wearing a Royal Navy tie I guess, but even so...
Bit of a random thought, but do the movie prop versions have the broad arrow on? Bit of a giveaway for a spy to have something identifying him as from the military on him isn't it?
Not quite as bad as Roger's Bond wearing a Royal Navy tie I guess, but even so...
I'm guessing this is going to be some sort of retirement watch and there will be a story tied into the watch. It obviously has huge vibes back to Connery's Submariner.
The watch could go back to Bond's naval days? It doesn't have to be a watch issued to him as a Spy. Although, Mr. Bond isn't too afraid of giving out his name and with his exploits you'd think everyone would know who he is .
On that note, has there been any official indication that it'll be a gadget watch? Given that two agents wear it I have to believe it does something. And, just my personal hunch, it might be one of the reasons Omega is charging so much for a non-limited watch. They'd probably be aware of any alterations made to the watch by the prop department. Those alterations may have needed Omega's approval (assuming they still pay for the product placement). Those alterations probably had some sort of story explanation attached and might have given Omega a serious heads-up that the watch will be a thing of note in the film.
And two of the screenwriters were teens when Goldeneye N64 was a thing. For me (about the same age) the notion of watch-as-gadet was really baked-in as a thing because of that game.
On that note, has there been any official indication that it'll be a gadget watch? Given that two agents wear it I have to believe it does something. And, just my personal hunch, it might be one of the reasons Omega is charging so much for a non-limited watch. They'd probably be aware of any alterations made to the watch by the prop department. Those alterations may have needed Omega's approval (assuming they still pay for the product placement). Those alterations probably had some sort of story explanation attached and might have given Omega a serious heads-up that the watch will be a thing of note in the film.
And two of the screenwriters were teens when Goldeneye N64 was a thing. For me (about the same age) the notion of watch-as-gadet was really baked-in as a thing because of that game.
I don't think there's been any indicatiion but I personally doubt it TBH. I'm just going by the vibe I get from Fukanaga as the man with the vision for the film. He seems to appreciate the more realistic iterations of Bond, he said publicly a while back Casino is his favorite film and Craig his favorite Bond. Seeing Bond drive an old toyota land cruiser in the trailer really confirmed this for me. I doubt we'll see many gadgets of any kind.
The Omega CEO said in an interview that the watch “does something” in the film, so I guess we’ll just have to wait an see what that “something” is. I’m assuming he doesn’t just mean it tells Bond the time.
Further to my fiasco, I’ve waited now since March for them to sort my box out and get in touch. I’ve given them massive leeway because of the pandemic. Having last week had enough, I sent a follow up email to them asking what is to be done about the appalling service, lack of contact, lack of interest and lack of replacement box, and the rest of the packaging that everyone else gets, but I didn’t. Seems if you don’t have a protective wrapping around the case, then the wax bleeds off onto your manual, which is great. So, I fully expected someone to get back in touch with a day or two. Guess what..... No reply at all.
I’m fed up of this and I’ve gone from being discouraged and disappointed to utterly fuming. So I’m taking it to Omega head office. The trouble is they keep sending to Omega UK were the problem is being ignored. It is obvious I’m far from the only person getting bad service recently. And it also seems they don’t care at all once your money is taken. It stinks. I really no longer want the watch as every time I look at it, I really want to bash it into the ground with a lump hammer. Hand on heart, I will never ever buy another Omega product again.
Couldn‘t have happened to a bigger idiot ) ) )
Are you becoming now the Brewmond ambassador?
President of the 'Misty Eyes Club'.
Dalton - the weak and weepy Bond!
I’m not really one for going and writing up bad reviews on brands. But this experience has gone beyond that. I will be writing up the whole experience in detail and posting it on the forums. It’s so bad it’s insane.
Don't forget to post it on their facebook page. They've had fair chance to sort this out and recompense you. You've been forced to use this is avenue as a last resort and you're acting completely reasonably. The customer service you have received is indefensible. You would receive better customer service from companies selling watches for £50! Such a shame OMEGA seem to have dropped the ball in this area.
Yeah I bought a cheapie, £200 watch the other day just for a bit of fun, and they supplied that with a screwdriver for the links and a spring bar tool, both of which I was surprised are really weighty and really nice quality. The idea that Omega can't even throw in a tool for £7k and then include a pocket in the pouch for one I find unbelievable )
Ive had to resort to social media to get a response out of 2 retailers of late. Not something I wanted to do but sick of them ignoring my emails and PMs. A quick post on one of their Social Media outlets resulted in a instant reply and more importantly refund in one of the two cases (followed by can you delete your public comment)
Instagram - bondclothes007
Asp9mmOver the Hills and Far Away.Posts: 7,541MI6 Agent
I had a reply today. Just a generic one asking me return the box for inspection. Again, awful service compacted on awful service. Nothing personal about it at all.
Ive had to resort to social media to get a response out of 2 retailers of late. Not something I wanted to do but sick of them ignoring my emails and PMs. A quick post on one of their Social Media outlets resulted in a instant reply and more importantly refund in one of the two cases (followed by can you delete your public comment)
Absolutely mate. Whether you like to or not big brand companies will now act much quicker to social media posts to avoid an online sh*t storm for them. I've had the pleasure of overseeing the social media implementation for an extremely well known brand. If you need an issue to be acknowledged and want a fast solution, social media is the best course of action.
With one issue I had, after exhausting all other channels, I used Twitter and had someone get back to me in 2 mins. Now i don't even bother using email or calling.
Comments
You guys know my situation !
Can you believe it ,arrived Monday lovely presented in a plush pouch and tool and then no buckle
so waiting again for another
Worst experience ever
Last time i spoke to my contact at the Omega services center in NJ they advised they were on back order and no ETA was provided on when they would be available but i see people are finally getting them! Personally i am hoping for them to make a stainless steel version
Very nice JTM. However I am very disappointed with Omega in the way the have capitalised on this watch. Apologies if this has already been mentioned but I find it hard to understand that with the Spectre Omega, you had a nice box, tools and 2 straps for the price of around £4,400. Now with the NTTD you get bugger all, just a pouch that resembles a rifle cleaning kit (probably meant to) and you are looking at £7,400. This really puts me off buying the watch. Also to read all the problems Chris and ASP have faced is atrocious from Omega. Out of interest, how much are Omega charging for the bracelet and the Nato when you buy them separately?
Would have loved something like this to store the canvas pouch and have a seat for the watch...
I love the Spectre presentation box so feel they missed a trick here.
I'm right there with you. After missing out on the Spectre watch I decided, in 2015, that I'd set aside $100 every month until the next watch/movie release. That way I could walk into Omega and buy it should I want to. I saved up nearly $6,000. In my mind, that should have been nearly enough. But, after tax, I was still $4,000 short. I was expecting to have to cover *maybe* a $1,000 shortfall or something. I found that really annoying.
Don’t be silly, it’s only a £7400 watch—you can’t expect them to offer it in anything more than a bit of canvas and a cardboard box at that low price...
I paid $2150 AUD, but it's probably less everywhere else—Omega recently increased their prices in Aus due to the poor dollar (eg the bracelet version of the NTTD watch is now $14025AUD/£7820/$9780USD on their Aussie site). Yes, that is a ridiculous amount for just a bracelet...I bought a Hamilton chrono last week and paid far less than that! I don't know the exact price of the NATO separately, but I do know that it is significantly more than a regular NATO from Omega...but I'd say that's not news to anyone.
Yep, I bought the NATO version.
It's probably very obvious, but if anyone that's considering buying one of these is ever wanting to put it on the SA bracelet, don't buy the NATO version with the intention of buying the bracelet from Omega later—it will work out more expensive than the alternative (bracelet version then purchase the strap...or maybe you can get it for free with your watch from a nice OB/AB).
Back when it was released, I loved the watch but had no intention of buying it then due to the crazy retail price (I was thinking maybe somewhere down the track second hand when they dropped a little). However back in early March, less than a month after it was released, one NATO version popped up here in Aus from a private seller for thousands under retail. I honestly couldn't believe my eyes and even though it wasn't the bracelet version, I couldn't pass up on that deal!
In the end, even with the high cost of buying the bracelet separately, I've still altogether paid less than the retail price of just the NATO version. So I'm very happy!
I've queried it with the omega sales and marketing manager who has dealt with my nightmare situation and he has never seen one !
He's checked with all the boutiques and they haven't got one either.
If it was ever identified he'd get me one.
Does anyone know where it was seen ? or if anyone has one ?
He believes it was a one off for a promotional shop window
Omega still owe me a gift so I'm hopeful :007)
Thanks for clarifying JTM and glad you got such a great deal on the watch. Wow, so around £1200 for the bracelet. The non NTTD Nato straps on the Omega website are £130.00 so anything over that is absolute thievery for a Nato of the same quality (IMO). It does wind me up why Omega can't even provide a Nato (or decent box) with such a huge price rise from the Spectre watch - even though it is made from Titanium.
Wow yeah. You'd have definitely thought that would be enough to put away every month considering there's been a big five years between Bond films!!
I wonder if maybe Omega are annoyed they can only launch a 007 film tie-in watch so infrequently and that's why they've tried to make their money back by charging so much?
What is it with licensees taking the mick recently? Both them and Orlear Brown have kind of been upsetting the fans rather than appealing to them.
Truth be told I found out what this was.... it is actually a watch toolbox omega retro fitted to house all the display items and the viewing models for the watch. Not available and probably custom made for omega I have included images.
@OmegaBondWatches
***Vegas Bond is now OMEGA BOND WATCHES***
I’m fed up of this and I’ve gone from being discouraged and disappointed to utterly fuming. So I’m taking it to Omega head office. The trouble is they keep sending to Omega UK were the problem is being ignored. It is obvious I’m far from the only person getting bad service recently. And it also seems they don’t care at all once your money is taken. It stinks. I really no longer want the watch as every time I look at it, I really want to bash it into the ground with a lump hammer. Hand on heart, I will never ever buy another Omega product again.
Unfortunately I think you are, as you say, dealing with a particular snobbish style of brand which doesn't really care about people.
Not quite as bad as Roger's Bond wearing a Royal Navy tie I guess, but even so...
I'm guessing this is going to be some sort of retirement watch and there will be a story tied into the watch. It obviously has huge vibes back to Connery's Submariner.
The watch could go back to Bond's naval days? It doesn't have to be a watch issued to him as a Spy. Although, Mr. Bond isn't too afraid of giving out his name and with his exploits you'd think everyone would know who he is
And two of the screenwriters were teens when Goldeneye N64 was a thing. For me (about the same age) the notion of watch-as-gadet was really baked-in as a thing because of that game.
I don't think there's been any indicatiion but I personally doubt it TBH. I'm just going by the vibe I get from Fukanaga as the man with the vision for the film. He seems to appreciate the more realistic iterations of Bond, he said publicly a while back Casino is his favorite film and Craig his favorite Bond. Seeing Bond drive an old toyota land cruiser in the trailer really confirmed this for me. I doubt we'll see many gadgets of any kind.
Couldn‘t have happened to a bigger idiot
Are you becoming now the Brewmond ambassador?
Dalton - the weak and weepy Bond!
Don't forget to post it on their facebook page. They've had fair chance to sort this out and recompense you. You've been forced to use this is avenue as a last resort and you're acting completely reasonably. The customer service you have received is indefensible. You would receive better customer service from companies selling watches for £50! Such a shame OMEGA seem to have dropped the ball in this area.
Absolutely mate. Whether you like to or not big brand companies will now act much quicker to social media posts to avoid an online sh*t storm for them. I've had the pleasure of overseeing the social media implementation for an extremely well known brand. If you need an issue to be acknowledged and want a fast solution, social media is the best course of action.
With one issue I had, after exhausting all other channels, I used Twitter and had someone get back to me in 2 mins. Now i don't even bother using email or calling.