My bad Experience with FE

NICKO FANNICKO FAN Posts: 47MI6 Agent
I have to post my experience with FE

I live in the Uk, and Placed an order with FE for SE Golden gun back in Aug 2010. I still have no Golden gun or a refund I'm gutted, I asked them when they were about to ship them to save because there I read on here there was a lot of issues with them not going together properly and me getting it and having the bother of sending it all the way back, to make sure there weren't any issues with the plating, and that it went together properly, they said they would. Then I was told that they didn't have any good ones and I would have to wait a couple of months for some more to come in, this happended a couple of times and then finally ended with being told that they have sold all of the Signature editions.

I know Suing is a bit strong and is not what is happening I have legal rep looking into it because I have tried ringing the Uk and Swartz and just keep getting fobbed off.

I was reading about the new FE products and I was just mad that's all.

Comments

  • Gadget MeisterGadget Meister Bicester, OxonPosts: 1,972MI6 Agent
    Nicko Fan

    Although I understand you have posted in anger, as a counter to your post can I say that I have never had a problem with FE. I also live in the UK. All questions that I have put to Barry or Tom in the past have been answered directly and in a timely fashion. If I were you I would re-read your post and edit or delete the thread entirely as you I believe you have crossed the line of liable and wouldn't be surprised if FE launch a counter suit, which they would probably win.

    Just my take and I am not affiliated, other than being a satisfied customer, in any way.
  • danjaq_0ffdanjaq_0ff The SwampsPosts: 7,283MI6 Agent
    I have to echo what GM has said, maybe you should give them a call, they are regular guys that drink coffee, Im sure there maybe crossed wires here?

    Calling them criminals is unfair and not true and will not help your situation.
  • minigeffminigeff EnglandPosts: 7,884MI6 Agent
    edited February 2012
    NICKO FAN wrote:
    I have to post my experience with FE

    I live in the Uk, and Placed an order with FE for SE Golden gun back in Aug 2010. I still have no Golden gun or a refund I'm gutted,

    Right, this bit I get.
    I asked them when they were shipping them to save having the bother of sending it all the way back,

    Eh?
    and to make sure there weren't any issues with the plating, and that it went together properly, they said they would, then it was one fob off after the other and ended with being told that they have sold all of the Signature editions.

    Hmm, not sure what's gone on here.

    I recon that anyone that can treat there customers like this doesn't deserve our custom and to be associated with the James Bond, I'm now in the process of dealing with this company legally through a solicitor.

    I'd suggest citizens advice, much cheaper and a more proportionate action.
    They are a bunch of blankety blank, and I hope the company goes to skegness, so they can't treat anybody else this way.

    I suppose you think that bombing people's houses and driving a tank over their car wins hearts and minds too?

    Criminals? Bit harsh ain't it?

    Look, I can see your annoyance but publicly slandering a company isn't wise. I don't know the ins and outs, but I think you should seek a more constructive solution than guns blazing law suits. Are legal fees really worth it?

    I'm not gonna make excuses for FE, but bear in mind that it's not just bond stuff they make, plus the GG was a huge undertaking for them.

    Yes they appear to have messed up, but no one is perfect.

    Edited to save ajb's bot bot
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  • Sir MilesSir Miles The Wrong Side Of The WardrobePosts: 27,769Chief of Staff
    I've edited NICKO FAN's post by removing the last sentence...I understand your frustrations, but we can't have comments like that at AJB....it's not censorship....more protecting AJB's derriere....I'm sure you will understand....and possibly thank me for doing so when you reflect on your post...
    YNWA 97
  • welshboy78welshboy78 Posts: 10,321MI6 Agent
    minigeff wrote:
    NICKO FAN wrote:
    I have to post my experience with FE

    I live in the Uk, and Placed an order with FE for SE Golden gun back in Aug 2010. I still have no Golden gun or a refund I'm gutted,

    Right, this bit I get.
    I asked them when they were shipping them to save having the bother of sending it all the way back,

    Eh?

    I dont understand that part either
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  • minigeffminigeff EnglandPosts: 7,884MI6 Agent
    welshboy78 wrote:
    minigeff wrote:
    NICKO FAN wrote:
    I have to post my experience with FE

    I live in the Uk, and Placed an order with FE for SE Golden gun back in Aug 2010. I still have no Golden gun or a refund I'm gutted,

    Right, this bit I get.
    I asked them when they were shipping them to save having the bother of sending it all the way back,

    Eh?

    I dont understand that part either

    I think he means that in order to avoid sending his GG back FE, he asked them to check the plating etc. it's just not written very clearly.
    'Force feeding AJB humour and banter since 2009'
    Vive le droit à la libre expression! Je suis Charlie!
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  • HigginsHiggins GermanyPosts: 16,619MI6 Agent
    :)) maybe FE had similar problems to understand his take :))

    Now seriously: Give them a call and I am sure, that everything is getting settled.

    FE's actions have not been perfect in the past, but they managed to solve all these cases in the favor of their clients.

    Calling them what you called them in your last sentences is unfair and out of line - no matter how much gutted you are ;)
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  • nms75nms75 United KingdomPosts: 1,233MI6 Agent
    Nicko

    How many times did you contact FE about this issue? I find it odd you have a solicitor involved, must be costing you a small fortune?! Phone calls and a good chat with the guys at FE will work out much cheaper...

    NMS
    A sense of humour is no laughing matter!
  • toutbruntoutbrun Washington, USAPosts: 1,501MI6 Agent
    nms75 wrote:
    Nicko

    How many times did you contact FE about this issue? I find it odd you have a solicitor involved, must be costing you a small fortune?! Phone calls and a good chat with the guys at FE will work out much cheaper...

    NMS

    If it's true that they didn't respond and that you have to threaten them legally.. that's sad.
    If you can't trust a Swiss banker, what's the world come to?
  • NICKO FANNICKO FAN Posts: 47MI6 Agent
    edited February 2012
    Thanks Guys for pointing out the legal matters.

    I have now revised my post

    Seriously guys I have tried everything with them And i feel robbed, anything anybody can do will be appreciated.
  • nms75nms75 United KingdomPosts: 1,233MI6 Agent
    Perhaps someone who has a good relationship with FE can mediate?
    A sense of humour is no laughing matter!
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