Does Anyone Own A Galaxy Tab 3

hehadlotsofgutshehadlotsofguts Durham England Posts: 2,111MI6 Agent
I've got a problem with my tablet. It's brand new i've had it since christmas. However it won't charge, i haven't dropped it or anything like that. I'm really confused as this is the first time it has happened.

Any advice would be appreciated. Thanks :)
Have you ever heard of the Emancipation Proclamation?"

" I don't listen to hip hop!"

Comments

  • Thunderbird 2Thunderbird 2 East of Cardiff, Wales.Posts: 2,785MI6 Agent
    edited February 2014
    HGuts,

    I don't have a tablet now, but a while ago I did buy an Archos WiFi device to give my phone a break! Seemed fine and I was happily surfing on it for a week, then when I came to charge it, it just died. The battery had depleted through normal use. Like you, no drops, spills or bumps, but it just would not respond. Tablet one min, slab of glass metal and plastic the next.
    I contacted the retailer in my case, and sent the device back to them as within warranty. After they checked it I got a full refund. The speed at which they did this was good too.

    Assuming no one else has a solution on here, my advice is to talk to the retailer you bought the device from, and see what the replacement / repair / refund options are, depending on the warranty. Also (stating the obvious I apologise,) change all your internet related passwords for piece of mind!
    This is Thunderbird 2, how can I be of assistance?
  • ThunderpussyThunderpussy Behind you !Posts: 63,792MI6 Agent
    As TB2 says return it to the seller, for a replacement or refund. I have a seven inch Tab 3, which fits
    easily into an inside jacket pocket, and love it. So far no problems as yet and I've had it for around
    a year. So it might just be a bad one. :#
    "I've been informed that there ARE a couple of QAnon supporters who are fairly regular posters in AJB."
  • hehadlotsofgutshehadlotsofguts Durham England Posts: 2,111MI6 Agent
    The receipt is missing as well. I still have the carrier bag from the retailer it was bought from. Not sure as this would count as proof of purchase as any bag could be used.
    Have you ever heard of the Emancipation Proclamation?"

    " I don't listen to hip hop!"
  • Thunderbird 2Thunderbird 2 East of Cardiff, Wales.Posts: 2,785MI6 Agent
    You are right re the bag its not any good.

    However, how did you pay for the tablet? If you did not use cash, the transaction should show on your card or bank account statements. That could work as proof of purchase and be cross referenced with the retailers records.
    Once you pin that down, you can contact them to see what they say.
    This is Thunderbird 2, how can I be of assistance?
  • hehadlotsofgutshehadlotsofguts Durham England Posts: 2,111MI6 Agent
    It would've been paid with cash
    Have you ever heard of the Emancipation Proclamation?"

    " I don't listen to hip hop!"
  • hehadlotsofgutshehadlotsofguts Durham England Posts: 2,111MI6 Agent
    Another alternative would be to go to a Samsung shop and get a replacement charger.
    Have you ever heard of the Emancipation Proclamation?"

    " I don't listen to hip hop!"
  • ThunderpussyThunderpussy Behind you !Posts: 63,792MI6 Agent
    Would the person who bought it still have the receipt, as I keep the ones from the pressies I buy
    just in case there is a fault, or the ungrateful git doesn't like it. I know it's a long shot but might be
    worth asking.
    "I've been informed that there ARE a couple of QAnon supporters who are fairly regular posters in AJB."
  • hehadlotsofgutshehadlotsofguts Durham England Posts: 2,111MI6 Agent
    No i misplaced it when i took it out of the carrier bag. Must be long gone by now
    Have you ever heard of the Emancipation Proclamation?"

    " I don't listen to hip hop!"
  • ThunderpussyThunderpussy Behind you !Posts: 63,792MI6 Agent
    Bad luck, hopefully Samsung will stand by their product and it's only a minor fault. Hope it
    works out for you. -{
    "I've been informed that there ARE a couple of QAnon supporters who are fairly regular posters in AJB."
  • hehadlotsofgutshehadlotsofguts Durham England Posts: 2,111MI6 Agent
    cheers :)
    Have you ever heard of the Emancipation Proclamation?"

    " I don't listen to hip hop!"
  • Thunderbird 2Thunderbird 2 East of Cardiff, Wales.Posts: 2,785MI6 Agent
    Bad luck, hopefully Samsung will stand by their product and it's only a minor fault. Hope it
    works out for you. -{

    +1 As Blackleiter would say.
    This is Thunderbird 2, how can I be of assistance?
  • HigginsHiggins GermanyPosts: 16,619MI6 Agent
    I have sent you an email.

    Next time keep the receipt. keep all the receipts for at least 1 year!
    President of the 'Misty Eyes Club'.

    Dalton - the weak and weepy Bond!
  • hehadlotsofgutshehadlotsofguts Durham England Posts: 2,111MI6 Agent
    Turns out my charger is working after all. I had forgotten to turn the switch on at the mains. :)) least it's working now. :)
    Have you ever heard of the Emancipation Proclamation?"

    " I don't listen to hip hop!"
  • ThunderpussyThunderpussy Behind you !Posts: 63,792MI6 Agent
    You are a bigger man than me, I'd of pretended there was indeed a fault in the charger
    which they changed. :))
    "I've been informed that there ARE a couple of QAnon supporters who are fairly regular posters in AJB."
  • Thunderbird 2Thunderbird 2 East of Cardiff, Wales.Posts: 2,785MI6 Agent
    Turns out my charger is working after all. I had forgotten to turn the switch on at the mains. :)) least it's working now. :)

    After all that, you forgot the switch when you plugged it in?! :))

    That's hilarious! Incidentally, Bendytoys Thanks for helping out.
    This is Thunderbird 2, how can I be of assistance?
  • hehadlotsofgutshehadlotsofguts Durham England Posts: 2,111MI6 Agent
    Just have to remember to charge it regularly instead of letting the tablet run dead. Cheers for your advice Bondtoys and everyone else who has replied.
    Have you ever heard of the Emancipation Proclamation?"

    " I don't listen to hip hop!"
Sign In or Register to comment.