Opinion please - damaged during shipping
texas007
Houston, Texas 77041Posts: 2,356MI6 Agent
Quick question - what is your opinion on this please?
You buy items listed here or on Facebook for example.
You instruct seller to pack with care.
You were not offered insurance and was never discussed.
Shipment arrived and was not very well pack - 2 items of 12 was severely damaged - just got to be thrown away.
What do you all think?
Thanks!
You buy items listed here or on Facebook for example.
You instruct seller to pack with care.
You were not offered insurance and was never discussed.
Shipment arrived and was not very well pack - 2 items of 12 was severely damaged - just got to be thrown away.
What do you all think?
Thanks!
Comments
Some of the packing from companies even is poor.
I probably go over the top but feel it's respectful that if someone has sent you funds you ensure whatever they have bought arrives as it was advertised.
Skimping on bubble wrap, tape, bigger box is wrong
1. CR. 2. TSWLM. 3. LTK. 4. GF. 5. SF.
This.
It’s how I’d wish to be treated and how I would treat others.
As long as you don’t open the packaging with a hammer ;%
Ask for a full refund. If you paid with Paypal it's all good for you.
Dealing with strangers on the internet ( both ways) is getting more and more difficult.
People apparently are lacking more and more morale, compassion and ethics and it‘s only $ and me, me, me.
I prefer dealing ( as buyer and seller) with people I know and know that are reliable.
Dalton - the weak and weepy Bond!
Yes that's the better solution Higgins but if you see someone you don't know is selling something you really need or want, it's sometimes difficult to pass on it !!!
I buy really often on ebay and even if bad things do happen there (it sadly happened here too....), it's what, maybe 1% of my transactions.
But you're correct : less and less morale from people nowadays, sadly !!!
I would say most transactions were good, but every now and then you got this - yes, better to buy from people you know - otherwise you get sorrow and not joy - its really better not to buy
1) How was it paid for?
2) Who was the carrier?
2 - UK Royal Mail
Few people know how to pack well. Like another post said, companies don't even pack well. Mostly because they know people care about speed of delivery and will accept a slightly damaged item if they receive an additional discount.
If I deal with people, I always confirm their packing method. The rule is something like 2 to 3 inches of cushioning around the item. And use insurance.
The rest got damages too but minor cracks that I can live with - not so happy to received of course - looking back should not have bought it in the first place. Not really a must have for me.
So ... not good, even worse.
I don't think there's any recourse under F&F (it's why we say don't use it was strangers ... but you already know that).
I know insurance claims with RM are difficult, near impossible when final delivery was by another party (namely USPS).
The big problem is these are something of a known risk; I must have gotten triples or even quadruples of some models trying to get these into the US unbroken. And, of course, sellers will just remark "eh, Eaglemoss sent them in jiffy bags originally with never a problem so much be your mail carrier has it in for you!" (And yes, that is an actual defense a seller used with me). Unless you can prove it had 2" of padding all 'round (basically the recommended spacing if a claim is going to be recognized), I'd say -- other than the seller taking pity -- you're out of luck.
That friends thing might be a problem like the above post says. I can't remember using it. I thought Paypal removed that option as sellers were abusing it.