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Topic: Omega Service/Refurbishment

Hi all

Sorry if this has been covered before. I did search but only found one topic that was similar to what I want to ask.

After 6 years of owning my 2003 Seamaster 2531.80 I have finally had to decide to send my watch to Omega to be serviced. Performance is far from where it should be but having never been serviced it's long overdue.

Just before Christmas I took the watch into Regent Street Omega to find out more about pricing and timescale.

They told me that the whole process will take (normally) 8 weeks and that the full service is around £400.

I also mentioned that I was thinking about replacing the bezel because its got scratched, faded. They told me this would be an extra 250 to 300 pounds.

I asked them about the process, what they would do etc. But I wanted to check with members on here who have also sent their watches for refurbishment by Omega what the watch should come back like?

It is in need of a good polishing/rebrushing and refinishing.  For around 600 to 700 pounds should I get the watch back aesthetically and mechanically as close to brand new as you could expect.

Can anyone offer their experiences with the regular Omega service?

Thanks

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Re: Omega Service/Refurbishment

Hi
I use Swiss time services who are authorised by omega to service there watches, they are cheaper and can’t fault the work they do. I have had 4 watches done by them and was just about to send them another, same timing around 6-8 weeks and you can have the watch polished to make the case look like new again.
I have made some extra requests in the past and they have had no problem sorting them out.
Ross

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Re: Omega Service/Refurbishment

I had mine serviced by Omega a couple of years back. The watch came back looking like new. Amazing.

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Re: Omega Service/Refurbishment

In theory, when you read Omega website, for the amount of about 600 euros (depending your watch being a chronograph or not) they will change ALL used parts or non working parts and will effectively repolish the entire watch !!!

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Re: Omega Service/Refurbishment

Funny timing (see what I did there?) as i just mailed my Omega Seamaster in for service yesterday. I will let you know how it goes for me. Although I don't expect to hear anything for a few weeks.

@jamesbondclassified

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Re: Omega Service/Refurbishment

jared_nomak wrote:

Hi
I use Swiss time services who are authorised by omega to service there watches, they are cheaper and can’t fault the work they do. I have had 4 watches done by them and was just about to send them another, same timing around 6-8 weeks and you can have the watch polished to make the case look like new again.
I have made some extra requests in the past and they have had no problem sorting them out.
Ross

+1 here for Swiss Time Services use them regularly great service. Also did some custom work for me on my SF PO, I knew Omega would not agree to do. Fully recommend

Cheers  ajb007/bond

My name is Bond, Basildon Bond - I have letters after my name!

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Re: Omega Service/Refurbishment

Thanks guys,

I'll be sending it off soon and look forward to when it's back to its former glory again

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Re: Omega Service/Refurbishment

Hi all, just wondering if anyone has any updates? My Seamaster needs servicing, and I've only ever used an Omega boutique to send it off (I've had it for 16 years) but was just wondering how Swiss Time Services services would compare.

"How was your lamb?" "Skewered. One sympathises."

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Re: Omega Service/Refurbishment

Don‘t let anyone polish the case, bezel and bracelet of your Omegas.
Have them serviced and gaskets replaced and those horrid friction pins being checked out.
That‘s all you need.

Don‘t agree having bezel insert/dial/hands replaced - it just looks horrible!
And that advise applies to other brands as well - in particular Rolex!

Last edited by Higgins (19th Sep 2020 07:25)

President of the 'Misty Eyes Club'.

-------Dalton - the weak and weepy Bond!------

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Re: Omega Service/Refurbishment

Thanks for the advice - will do  ajb007/martini

"How was your lamb?" "Skewered. One sympathises."

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Re: Omega Service/Refurbishment

I asked my AD in passing the other day whilst I was trying on a couple of watches. He said it would be £460 to service my PO 2201.50.00

"Any of the opposition around..?"

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Re: Omega Service/Refurbishment

I was just quoted me £350 to service my watch by the company mentioned above. I think I would have to pay postage both ways as well so not sure the saving is great compared to just dropping it off to an Omega Boutique.

Yes. Considerably!

Instagram: https://www.instagram.com/lukey_sparrow/

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Re: Omega Service/Refurbishment

After Omega lost my Spectre LE 300 seamaster , I will try and avoid servicing if possible.
I've had my Omega seamaster 007 40th anniversary one for 18 years now and its never had a service.

007 reporting for duty

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Re: Omega Service/Refurbishment

A few weeks ago, I finally got my 2531.80 back from its first ever service with Omega, and couldn't be happier with it!

So glad I requested a new bezel too for the extra price.

Thoroughly recommend it if you're undecided!

I understand the argument against replacing things such as the bezel but I never want to sell this watch on so all of the aesthetic things done bother me.

The hands and dial weren't replaced.
Omega sends back the old parts they do replace and I am very surprised with how little needed to be replaced considering the age of the watch.

Now running really well too at about +1 second every day

https://i.postimg.cc/N5wnfd3f/DSC-0533.jpg



https://i.postimg.cc/GHWv1fVq/DSC-0528.jpg

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Re: Omega Service/Refurbishment

https://i.postimg.cc/Ln9j4f8Z/DSC-0524.jpg

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Re: Omega Service/Refurbishment

Nice. Must feel like a brand new watch. Money well spent for every time you look at your wrist. Enjoy your continued ownership.

"Any of the opposition around..?"

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Re: Omega Service/Refurbishment

Higgins wrote:

Don‘t agree having bezel insert/dial/hands replaced - it just looks horrible!
And that advise applies to other brands as well - in particular Omega

I disagree. I did a total refresh on my 2531.80 and I'm thrilled with the result - thread here: https://www.ajb007.co.uk/topic/50629/to … w-pictures

But I agree on not allowing anyone polish the case and bracelet. I've yet to see that turn out ok.

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Re: Omega Service/Refurbishment

I just took my 2531.80.00 into the Omega Store on 5th Ave here in New York a few days ago. I'm getting a standard servicing and hopefully a bezel replacement done although the tech guy said that the part isn't easy to come by anymore. We'll see what happens. Should take about 8-12 weeks. I'll make sure to report when it comes back.

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Re: Omega Service/Refurbishment

frommeyer wrote:
Higgins wrote:

Don‘t agree having bezel insert/dial/hands replaced - it just looks horrible!
And that advise applies to other brands as well - in particular Omega

I disagree. I did a total refresh on my 2531.80 and I'm thrilled with the result - thread here: https://www.ajb007.co.uk/topic/50629/to … w-pictures

But I agree on not allowing anyone polish the case and bracelet. I've yet to see that turn out ok.

Did you have the dial hands and bezel insert all replaced at the same time?

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Re: Omega Service/Refurbishment

Yes, everything was done at the same time. Since writing that post I've also had the crystal replaced. There wasn't anything wrong with it but I'd gone this far so why not. All told, the bill was about $3500. That includes buying the watch on Ebay for $1500.

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Re: Omega Service/Refurbishment

frommeyer wrote:

Yes, everything was done at the same time. Since writing that post I've also had the crystal replaced. There wasn't anything wrong with it but I'd gone this far so why not. All told, the bill was about $3500. That includes buying the watch on Ebay for $1500.

I know Omega gives you all the original parts back so it makes it a little more bearable because you can always revert it back.

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Re: Omega Service/Refurbishment

frommeyer wrote:
Higgins wrote:

Don‘t agree having bezel insert/dial/hands replaced - it just looks horrible!
And that advise applies to other brands as well - in particular Omega

I disagree. I did a total refresh on my 2531.80 and I'm thrilled with the result -

Good for you!
Part of the appeal of owning an expensive watch is, that it accompanies you for a good part of your life. New parts on a 20 year old watch will not look 100% like they have looked back when the watch was new.

And replacing the most important parts of your watch with spanking new ones (as an example Tritium cannot be used anymore on dials and hands) is just like doing a dramatic facelift on a 40 year old person who still looks ok now.

I am still angry that my watchmaker replaced the crown on my 40 year old GMT - the alloy just looks different to the case ‚colour‘ and sticks out like a sore thumb - while tecnically it made sense to preserve the waterresistance.

You are 30 and I understand your goal to erase out the previous owner and make sure that you are not running out of spare parts - but I am sure, that when you are 50, you‘ll regret having done it.

That aside, the red tip of the secondhand ages to a beautiful color and so does the bezel. They are both statements that a watch had a life, was loved and was used.

And for serious collectors ( well we can debate if a SMP is really a collector‘s piece) you have just ruined any collector‘s value of your watch.

President of the 'Misty Eyes Club'.

-------Dalton - the weak and weepy Bond!------

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Re: Omega Service/Refurbishment

I can only speak for myself and for me none of the above bothers me and I am sure that goes for a few others who posted above.

Im 25, grew up with the Brosnan films and so for me his four films (and the other 21) are responsible for the whole reason I am a Bond fan, a car fan, and watch fan today.

I've wanted a 2531 since seeing those films and bought mine about six years ago after starting out in my design career. A year into my apprenticeship back then I was able to finally buy one and it's been with me on every adventure since. So the watch means too much to me to ever sell it. So the value or collector's appeal means much less.

I completely understand both sides to this argument. The bag of replaced parts that came back from Omega had next to nothing in it. The hands, and the dial were untouched. If I was going to spend 450 on a refurbishment and service it only seemed sensible to buy a replacement bezel at the same time, especially because the parts will be more and more difficult to come across in a few years and the watch otherwise was in great condition.

For me I wanted to treat my watch to looking more like it would have if I'd have been old enough and wealthy enough to buy it the first time around in 2003.

Each to their own. Life's too short to worry about what others might have done or if a collector might have wanted your watch .

I just wanted to post the service experience on here if people were undecided about whether to go for it. For me it was well worth it.

Last edited by CRC007 (19th Sep 2020 09:11)

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Re: Omega Service/Refurbishment

well, if you‘re happy then all ok.

I am since 35 years into watches and my perspective has changed over the years - several times.
I understand your motivation and your reasons - without wanting to sound snobbish, most of inexperienced owners of 2 or 2 high end watches ( I have over 45....) sound like that.

Don‘t be surprised if in 15 years you tell yourself „dang, that Higgins guy had a point“

I was giving my opinion and advise based on decades of experiences, mistakes and discussions with people who know far more than myself. YMMV

President of the 'Misty Eyes Club'.

-------Dalton - the weak and weepy Bond!------

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Re: Omega Service/Refurbishment

Ah. Now I understand your comments. You're viewing it as a watch collector/enthusiast. That's not my orientation - my interest in watches doesn't extend beyond Bond (and my Apple Watch for workout tracking). Much in the same way I don't care about cars but am hyped to be buying a Z3 in a few days.

But I think it's an interesting (and, frankly, financially wise) perspective you shared. And anyone who believes they might become a proper watch collector should read your comments closely.